Google Play purchases
Android purchases and subscriptions are processed by Google Play. Refund eligibility, review, payment reversal, and marketplace notices are handled according to Google Play policies.
If Google approves a refund, the related app access or entitlement should follow the marketplace result.
Information to include
When contacting support, include the Google Play account email, order date, app package, purchase type, and a short description of the issue.
Do not send payment card numbers or sensitive financial information through ordinary email.
Feature availability
The Google Play listing notes that some features are available only in select countries and languages or may roll out gradually.
Check the listing and in-app purchase screen before buying a subscription or paid feature.
Support
App support listed on Google Play: vibes-android@meta.com.
Website support for vibe-sai.com: contact@vibe-sai.com.